Questions businesses actually ask

No. Every plan is month-to-month, and you can cancel anytime with 30 days' notice. There's no cancellation fee either. We'd rather earn the next month than trap you in a year.

If your plan includes building your site, the website code becomes yours under the ownership terms in your agreement. Your own content and photos are yours from day 1. Your accounts stay yours. The review engine and our shared tools stay with the service.

The code becomes yours and the service keeps going. You can stay on your current plan or move to another okaybabe service that fits what you need next. Owning the code does not require you to move the site.

You leave with your own content and photos. Your accounts go with you too. If your plan includes building your site, the website-code ownership terms are in your agreement. If the code has not transferred yet, it stays with okaybabe. There is no cancellation fee. Message your account manager and give us 30 days' written notice to leave. We handle the wind-down from there.

A plan with a build is a flat monthly price plus a one-time setup fee. We quote those numbers on your audit call once we've looked at your market and your current site. A generic price sheet can't do that. Hosting a site you already have is its own flat monthly price with a one-time migration fee. Both are month-to-month and the audit is free.

One flat monthly price that doesn't move with use. There's no token to buy and no credit to top up. Nothing on our side meters you. Moving your site in adds a one-time migration fee while plans that include a build carry a one-time setup fee instead. You will see the exact numbers during your free audit and demonstration.

You get the findings first and the numbers second. Before the call we run your free audit on your website and your local search presence. Then we walk through it together: where you show up when someone searches for a business like yours and where the gaps are.

Then you have 2 ways to go. If it's a WordPress site you like, we host it as WordPress and take over the upkeep. It connects fully to your dashboard so you can add any of our plans on top. If you'd rather start fresh, we rebuild it in custom code on our platform. Get us what the site was built from first: a WordPress export with its theme files or a login to your page builder. The free audit shows which way fits and how much of your content carries over.

Yes. Your site or app moves into Payload CMS and we make sure it works in the block editor in your dashboard. Your builder only needs to allow a download or GitHub sync. From there one team hosts it and keeps it current.

No. We have copywriting services for that. What helps is your partnership: bring the parts that make you stand out and the facts about your business we can highlight. Moving a site you already have? Its content comes with the migration.

Most sites we build go live 4 to 6 weeks after we have your content and your sign-off. You'll get a firm date at kickoff and a progress update every week after that. If something needs more time, you'll hear it from us early. One point of contact keeps the whole build moving. Bringing a site you already have is a different job that's scoped and quoted before anything switches.

Your monthly covers what a live site needs: hosting and security plus every update and fix. Same-day support comes standard. Depending on your plan it also covers the review work that keeps your ratings current plus the search work that helps you get found on Google and in AI answers. One team handles all of it.

You call us and we fix it. Same-day support, every day. You're not filing a ticket into a black hole and waiting a week for an answer.

Yes. You can talk with us even if your business isn't one of the six featured here: HVAC, plumbing, roofing, kitchen and bath, pest control, and landscaping & masonry. Your content, photos, and accounts stay yours. The free audit shows where your website and local search presence stand, what gaps exist, and what to tackle first.

The work is real and the guarantee isn't. Nobody can honestly promise what Google or an AI assistant will say on a given day. What we control is what those tools read about you. Depending on your plan that means content written the way AI looks for answers plus the review work that keeps your Google profile and your ratings current. That's what puts you in the running when someone asks AI which business to call. We track it and show you in your monthly report.

Yes. Your Google Analytics account is yours, and you can open it any time. Most businesses would rather not. So every month we send a short report on what we did and what changed. You don't need a marketing degree to read it.

We don't leave when the site launches. An agency ships the project and moves on while we host your site and keep working on it. Your dashboard keeps a dated log of every update and fix next to your site's numbers: how many people visit and where they come from. If your site is on our platform, you also edit your own words and photos from there the way you would in a typical website editor. Each month your report sums up what we did and what changed.

A DIY builder sells you a tool and wishes you luck. You get a finished site built by people who do this for a living and the same team keeps working on it after launch. With DIY your nights go to fighting a page editor and guessing why Google can't see you. That's a second job when you already have one. Happy with a site you built yourself? If it's on WordPress or a builder that lets the code out, we can host it and take over the upkeep. You run your business. We host your site and handle the rest.

Accessibility is included in every build, not sold as an add-on. Every site we make follows WCAG 2.2 AA practices. WCAG is the standard the Department of Justice points businesses to, and we build to the newest version of it. It is real work in the code: color contrast, keyboard navigation, screen reader labels, labeled forms, alt text on images. Then we test it with accessibility linting in the code and an automated Lighthouse accessibility check on the pages we build. When a page changes, we recheck it.

Yes, in the way that matters. The Department of Justice says the ADA covers businesses open to the public, including what they offer through their websites. There is no official checklist for private business sites. The DOJ points to WCAG, the web accessibility standard, as the guide. The government web rule with the April 2027 and 2028 deadlines covers state and local governments only. For a private business the real exposure is lawsuits and demand letters. Industry trackers counted over 3,100 federal website accessibility suits in 2025. Nobody can promise you will never get one. What a WCAG build does is remove the barriers those suits are about.

No. Real accessibility is built into the site's code, not layered on top by a widget. The FTC fined accessiBe, the biggest overlay vendor, $1 million in 2025 for deceptive claims that its widget makes websites compliant. Our sites carry no overlays. The work is in the code itself.

No. There is no such thing as an ADA certificate for websites. No government agency or standards body certifies a website as ADA compliant, and anyone selling a certificate or a badge is selling reassurance instead of protection. What a builder can honestly do is build to WCAG, name the checks it runs, and show you the work. That is what we do.